The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse (as set out in the relevant manual) or commercial use is not covered. Customers outside the UK & Ireland will need to return their item to the UK for repairs & service covered by the manufacturer's warranty. In the unlikely event you need to make a claim you must provide your proof of purchase so please ensure this is retained.
If Motocaddy diagnose that you require a spare part, they will send it to you by first class post. Failing which Motocaddy will collect, repair (if possible) and return the faulty product (or its replacement) at their cost (in the case of a faulty trolley, this must be in its original packaging). If the fault is not covered by these warranty conditions, you will be liable for the courier and admin charges, plus the cost of parts and labour. A repair will normally be carried out but in the unlikely event that the trolley cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer.